News and information as the Upstate continues to recover from Hurricane Helene.
Power company contacts
Detailed outage maps for all Upstate electricity providers are linked below.
- Duke Energy – 800-769-3766, outagemap.duke-energy.com
- Blue Ridge Electric Co-op – 888-258-3743, blueridge.coop/outage
- Laurens Electric Co-op – 866-973-7867, laurenselectric.com/outage-center
- Greer CPW – 864-848-5500, greercpw.com/customer-service/outages
Emergency services
Greenville County residents should be aware of following resources:
- Residents with critical needs for assistance can call 864-467-3428 between 7 a.m. and 7 p.m. Call 911 for emergencies only.
- Residents can report damage to property through the S.C. Emergency Manager App, which can be found on the Apple App Store or Google Play.
- South Carolina residents with questions about Helene can now reach out to the state’s toll-free hotline. Operators from the State’s Public Information Phone System are available 24/7 to provide assistance for as long as necessary. To speak with an operator, call 1-866-246-0133.
Roads and downed trees
Drivers who encounter issues on roadways maintained by South Carolina Department of Transportation are encouraged to call 855-467-2368.
Residents in the city of Greenville can report a downed tree by calling 864-467-4335. City staff continues to work to remove downed trees and clear roadways.
Statewide update
South Carolina Gov. Henry McMaster held a media briefing on Sept. 30 to share a report on the recovery efforts from Hurricane Helene. There were 29 storm related deaths in the state as of that afternoon.
Watch the full news briefing here.
Other state emergency officials shared updates on ongoing safety and health efforts.
Andrew Bateman with the South Carolina Office of Regulatory Staff said the top three counties impacted by power outages are Greenville (over 200,000), Spartanburg (over 154,000) and Anderson counties (over 72,000).
Mike Callahan, president of Duke Energy South Carolina, asked all drivers in the Upstate to move over for utility workers working to restore power.
The Federal Emergency Management Agency approved individual and public assistance for several counties including Greenville, Anderson, Pickens, Spartanburg and Oconee counties. The individual assistance is for residents whose properties received uninsured damage. The public assistance is for debris removal and emergency protective measures.
